Q1: What size of this pillow?
A1: Three sizes for your option. The standard size is 21*13*3.9 inches, Queen size (firm version) is 24*15*4.6 inches, another Queen size (soft version) is 24*15*4.8 inches.
Q2: Why did you settle on this specific contour design?
A2: After countless tests of contour designs at dozens of different heights and dimensions our designers concluded that this contour is the best fit for the majority of our customers. But we go even further! Please feel free to reach to us for customized pillow dimensions if the softness or height of your ZAMAT Pillow does not meet your personal preference.
Q3: What if the pillow is too thin? I’m not sure there is enough support for my neck and head.
A3: Please read our information above about customized pillows and optional extra inserts to increase the height of your ZAMAT Pillow. We also offer exchanges for firmness/softness. Refunds are available if nothing perfectly fits your preference.
Q4: What if the pillow is too firm?
A4: Make sure there is no gap between the pillow and your shoulders no matter what sleep style you use. If you are a back sleeper and still feel the pillow is too firm, try removing the foam insert inside the pillow. For side sleepers, see above information about our customizable options. Please reach to us to exchange your ZAMAT pillow for a softer option if you still find your pillow too firm.
Q5: How can I obtain the best possible sleeping experience with my ZAMAT Pillow?
A5: This depends on your sleep style.
● For side sleepers: Simply use the side of the pillow. You can rest your entire shoulder close to the pillow and you’ll feel great.
● For back sleepers: Use the lower side of the pillow, including the contour. Either full or partial shoulder rest on the pillow will result in great sleep.
● For stomach sleepers: Use the high side while resting both of your shoulders on the pillow. This will ensure that your neck does not feel stiff in the morning. Great sleep is that easy!